Most applications today have four or more steps i

Most applications today have four or more steps i

first_img“Most applications today have four or more steps in a session,” Ramanathan said. “There’s the login, search, add to shopping cart, and checkout. We now have the ability to understand the end-to-end session, and we can use that to help enhance the customer experience.”Understanding performance metrics during each step of the session relates to conversion dynamics, Ramanathan continued. “We can see at what steps people fall out, and then optimize the funnel so users engage more.”New in the winter release is the ability for the first time to connect user steps into a logical session for browser and mobile apps, he said. Also new is synthetic monitoring to track Web application performance.“We can robotically set up jobs to mimic end users to collect performance data. We can emulate a complex set of steps to proactively find problems before the end users get access. It’s the ‘canary in a coal mine’ use case,” said Ramanathan. AppDynamics has announced its Winter ’16 release, including what it called a significant upgrade to its Application Intelligence Platform for managing, monitoring and analyzing business-customer transactions.“Software is critical to business. You need to manage the experience and performance of the application,” said Kalyan Ramanathan, vice president of product marketing for AppDynamics.The platform update looks at four key areas, he said: better intelligence and insight into a user’s digital journey; more application performance monitoring; the general availability of a server-monitoring product that looks at C and C++ applications; and richer application analytics.(Related: BI news out of MongoDB)last_img read more